FAQ

1. Do you offer international shipping?
Currently, no. We only ship within the United States.

2. Is shipping free?
Yes, all orders qualify for free standard shipping.

3. How long does delivery take?
2–4 business days after order processing.

4. How do I track my order?
A tracking number will be sent via email once your package is shipped.

5. What is your return policy?
We accept returns within 30 days, provided items are unused and in original condition.

6. Do you offer exchanges?
No direct exchanges. Please return the item for a refund and place a new order.

7. What if my order is damaged?
Notify us within 7 days with photos. We will provide a replacement or refund.

8. What payment methods are accepted?
We accept major credit cards and secure online payments.

9. Can I cancel my order?
Orders can be canceled before shipment. Contact us as soon as possible.

10. How do I contact customer support?
Email us at contact@eightfootbrewing.shop or call (440)-715-0259.